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Infrastructure

  

Our about 200 agent operations center in Jaipur is our 1st facility that we have set up to deliver our service. The facility is fully connected with redundant data and voice circuits.

Our Network consists of industry leading solutions of Firewalls, Database servers, reporting servers, VPN links with our clients and ACDs for routing Voice, Emails and Web Chats. All the applications are scalable and are supported 24x7 at mission critical standards.

Our Key Vendors for technology are Cisco for Networking, Sun and Dell for Servers, Nortel for Voice Switching, Lucent for LAN structured cabling, IBM and Dell for workstations, Oracle for Databases and Red Hat for Linux driven servers.